Refund Policy

Last Updated: May 6, 2025

Thank you for choosing GenArts ("we," "us," or "our"). We strive to provide high-quality generative image and video services using machine learning models (the "Services"). Due to the nature of our Services, we have established the following refund policy.

1. No Refunds for Digital Media Generation

All sales of our Services are final. Once a digital image or video is generated and delivered to you, we do not offer refunds, exchanges, or cancellations. This policy is in place because the digital media generated is unique and cannot be returned or reused.

2. Quality Assurance

We take pride in the quality of our Services and strive to meet your expectations. If you encounter any issues with the generated content, please contact our support team at support@attap.ai. We will review your concerns and work with you to address any problems, but please note that this does not constitute a basis for a refund.

3. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

4. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us:


By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. Thank you for your understanding and for using GenArts!